OpenText 主页。
服务

客户成功服务

通过专家指导、托管服务等实现业务目标

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探索增强云计算和内部部署客户能力的服务

OpenText™ 客户成功服务帮助企业最大限度地利用 OpenText 投资。我们提供积极主动的参与和战略指导,因此无论采用何种部署方法,您都能加快采用速度、优化性能并实现业务目标。

公共云服务

通过个性化指导(从入职到采用),充分利用公共云部署。

私有云服务

通过量身定制的服务包,充分发挥 OpenText 私有云投资的潜力。

本地服务

通过端到端托管服务优化和维护您的内部部署。

通过成功规划和指导,加快采用并优化性能

降低风险,确保长期满意度,在所有 OpenText 解决方案中取得可衡量的成功。我们的客户成功经理与您的组织密切合作,确保我们的技术能够帮助您实现目标。

  • 最大限度地提高投资回报率和解决方案的采用率

    通过确保员工采用和使用 OpenText 解决方案,加快实现价值。

  • 促进增长

    专门的客户成功经理会花时间了解您的业务目标,为您量身定制成功计划。

  • 主动解决问题

    通过专家团队监控产品使用情况和健康指标,及早发现潜在风险并预防问题。

  • 获得个性化指导

    通过数据驱动的洞察力、最佳实践和定制路线图,实现与您的业务目标相一致的预期成果。

Customer Success Services resources

Adoption Strategy Development FasTrak

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OpenText Cloud Managed Services

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Customer Success offerings

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OpenText Optimize Assist Program

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OpenText Application Managed services

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OpenText Optimize Assist Program Service Catalog

Learn more

Adoption Strategy Development FasTrak

Read the service overview

OpenText Cloud Managed Services

Read the service overview

Customer Success offerings

Read the service overview

OpenText Optimize Assist Program

Read the service overview

OpenText Application Managed services

Read the service overview

OpenText Optimize Assist Program Service Catalog

Learn more
July 30, 2024

Announcing OpenText cloud success subscriptions

Learn how you can get the right level of engagement to support your OpenText cloud journey.

Read the blog
May 20, 2024

An important step in your digital transformation journey

Discover what you can expect to find in our digital success portal.

Read the blog
March 15, 2024

Navigating success

Explore how our success planning framework can propel your business forward.

Read the blog
September 06, 2023

Introducing L.O.V.E. by OpenText

Explore the outcome-driven, customer engagement framework we use at OpenText.

Read the blog
April 03, 2023

A foundation of trust: The role of a customer success manager

Learn what customer success is, and how a customer success manager can benefit your business.

Read the blog

迈出下一步

无论您如何部署 OpenText 解决方案,都能获得专家指导。立即联系我们的客户成功服务团队。

联系我们

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